对组织战略或项目管理产生影响的因素,不仅包括前文所述的外部影响因素,还包括如下内部因素:

1)组织总体绩效;

Overall performance of the organization;

2)资源因素,比如基础设施、过程运行环境、组织的知识;

Resource factors, such as infrastructure, environment for the operation of the processes, organizational knowledge ;

3)人员方面,比如个人能力、组织行为和文化、工会关系等;

Human aspects such as competence of persons, organizational behaviour and culture, relationships with unions;

4)运营因素,比如过程或产品和服务的提供能力,质量管理系统绩效,客户满意度监视等;

Operational factors such as process or production and service provision capabilities, performance of the quality management system, monitoring customer satisfaction;

5)组织管理因素,比如决策规则和程序或组织架构。

Factors in the governance of the organization,such as rules and procedures for decision making or organizational structure.

Last modification:June 4th, 2021 at 12:01 pm